Return and Refund Policy

Refunds are accepted for unopened items purchased within 7 days and the customer is responsible for returning an unwanted item. No refunds or returns are provided for open or used items. All approved returns must be shipped back in its original packaging. Refunds will be remitted to the original form of payment.

If you believe a product does not match a description or customer review and it does not meet your quality expectations, please contact our customer service team at 1-877-237-0560 to discuss. Additionally, you can contact customer service by using the contact card, or the chat box below to initiate a return. Be sure to provide your name, contact number, email,  order number, and reason for requesting a return. You will receive a response within 24 hours and a review of your refund will be initiated.

Damaged or Missing Items: We are highly committed to making sure you receive outstanding products in perfect condition. If your order is damaged we ask that you immediately contact us at 1-877-237-0560 so that we can initiate an investigation and claim with USPS. We will need photos of item(s), the shipping box and labels. We are happy to help replace or refund your missing or damaged items within 7 days of purchase. If you are missing any item ordered, we deeply apologize. We would like to get you these products as soon as possible therefore, we ask that you notify us within 7 days of purchase. We will get you the missing items out right away. 

DISCLAIMER

All facts, details, and recommendations on this website about Leslie Rochelle of California products are provided for information purposes only and are not intended to diagnose, treat, prescribe or replace the advice of healthcare professionals.  You should always review the ingredients for Leslie Rochelle of California products to avoid potential allergic reactions.  By purchasing products from Leslie Rochelle of California, you accept the responsibility to check with a medical professional before using any products that may interfere with any prescription or non-prescription medications you may be taking or any known or unknown medical conditions.   

Leslie Rochelle of California products are not intended to be a substitute for medical treatment. Leslie Rochelle of California does not give or intend to give any answers to medical related questions and any information provided does not replace any healthcare professional or healthcare resource.  Leslie Rochelle of California does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided by Leslie Rochelle of California. 

IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR A HEALTHCARE PROFESSIONAL IMMEDIATELY.